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FAQ - Frequently Asked Questions
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Everything
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Top topics
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cablecom box
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contract period
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live tv
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Internet
Current topics:
Subscription change
,
E-mail
,
Security
,
Configuration
I would like to change my cablecom subscription. What do I have to do?
What information is required to set up my hispeed e-mail address in my e-mail program?
How do I activate SMTP authentication?
How do I check the cable modem connection if Internet access is not working?
Where can I find information on my cablecom bill and payment method?
What are the notice periods and cancellation dates for my hispeed internet subscription?
All Internet questions
Telephony
Current topics:
Subscription change
,
Change of address
,
Second line
,
Technical information
,
cablecom box
,
Mobile
I would like to change my cablecom subscription. What do I have to do?
Where can I find information on my cablecom bill and payment method?
What is the cablecom box?
Who do I contact about problems with my phone?
How do I set the password for my cablecom box?
Can I use TV, radio, phone and Internet at the same time?
All telephony questions
digital tv
Current topics:
Installation
,
Table of channels
,
Image quality
Where can I find information on my cablecom bill and payment method?
Where can I order my mediabox recorder?
How do I order the digital tv programme packages?
What is a mediabox recorder?
What are the advantages of the new mediabox recorder?
All digital tv questions
TV/Radio
Current topics:
Installation
,
Table of channels
Where can I find information on my cablecom bill and payment method?
The cost of a private connection
I would like to change my cablecom subscription. What do I have to do?
Availability of the cablecom cable net in Switzerland
Information on service plus
All TV/Radio questions
