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SMS Service


The SMS that comes with cablecom mobile not only allows you to send SMS to mobile phones and e-mail addresses but also to digital phone connections! The Short Message Service transmits short text messages of up to 160 characters in length.

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info kiosk

This service allows you to receive all important information as SMS messages. The service gives you quick and easy access to sports news, the weather, and your horoscope etc. It is available to all cablecom mobile customers.

How does the info kiosk work?
Obtaining a single piece of information is very simple: send an SMS with the relevant keyword to the number 999 (subject to a charge).

Example: You would like to access the love horoscope for the star sign Taurus. Send an SMS with the text LOVE TAURUS to the number 999.

Subscription to the info kiosk?
You also have the option of subscribing to such a service. As soon as a new message appears, it will be sent to you. You will be billed for each incoming SMS message.

Example: You would like to be sent the love horoscope for the star sign Taurus every day. Send an SMS with the text LOVE TAURUS ON to the number 999.

To cancel your subscription, send the text: LOVE TAURUS OFF to the number 999.

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info menu

A selection of your favorite SMS services is already stored on your mobile phone. You can find the relevant menu on your mobile telephone under «cablecom info».

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citydisc musicfinder

You know the scenario: you are at home or in a bar, and all of a sudden you hear a great song. But what’s the name of the song and who is it by? citydisc musicfinder tells you straight away. To find out, simply call the following number and hold your mobile phone in the direction of the music for about 20 seconds.

D: 076 333 66 33
F: 076 333 22 33
I: 076 333 77 33

Please note: The use of citydisc musicfinder is subject to a charge.

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simpe notification

cablecom mobile simple notification simplifies communication with your cablecom mobile voice mailbox. When you receive a message, you will not get SMS notification, but only a symbol on the display of your mobile phone. As soon as you have listened to the message, the symbol will disappear. When you use the simple notification function, you will be charged for the initial connection only. When you listen to your voice mailbox, the usual per-minute rate will apply.

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call memo: notification of missed calls by text message

If you miss a call because your mobile phone is switched off or due to insufficient network coverage, you will receive free SMS notification to that effect as soon as your mobile can receive signals again.

When you are able to receive calls again you will automatically receive a text message from the number 93510000. This will notify you of the number of missed calls with the date and time and will list the numbers of up to the last four calls you were unable to answer. You can call these numbers back directly from the text message.

Turn call memo off/on:
The call memo service is automatically enabled for you. If you do not wish to use the call memo service it can be switched off by sending a text with the words “MEMO OFF” to 935. All you have to do to switch the service on again is send a text with the words “MEMO ON” to 935.

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MMS Service

MMS stands for Multimedia Messaging Service. MMS allows you to exchange photos, text and sound messages between mobile phones equipped with an MMS function. MMS can also be sent from a mobile phone to an e-mail address.

Please note: In order to be able to receive MMS, you must first send an MMS.

Setting up MMS
In order to send and receive MMS messages with your mobile phone, you must set up your device for MMS use.

I would like to set up my device for MMS use

MMS Viewer
If you have a phone that does not support MMS, you can view your MMS messages using MMS Viewer. To do that, simply enter your mobile telephone number and the MMS code that appears with the accompanying SMS message that you have received.

Important:
The MMS message will be deleted when you leave this website. If you would like to keep the message, you can use the e-mail function on this page to send it to an e-mail address of your choice. Unfortunately, it is not possible to forward sound clips. MMS messages will be stored for seven days after they have been sent. After that it will no longer be possible to view them.

More informationen on the MMS Viewer

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Voice Mailbox

With the mobile voice mailbox (appears as voice mailbox in the address book of your mobile phone) we provide you with your own personal answering machine. Whenever you do not answer a call, you are already on the phone, or your mobile phone is switched off, your calls will be forwarded to your voice mailbox automatically.

When you call the voicebox for the first time, you will be taken through a menu. This menu will help you to record your personal greeting and to choose your four-digit mailbox password. You will need the latter so that you can access your voicebox from abroad or from another telephone and also to ensure that unauthorized persons do not have access to your voicebox.

By recording a personal greeting you assure callers that they have dialed the right number. You can change both your personal greeting and your voice mailbox password anytime in the menu «voice mailbox options» using the option key in your mailbox.

Example
«Hello. You have reached the answering machine of Diana Ford. Please leave a message so I can call you back.»

How do you know someone has left a message on your voice mailbox?
As soon as someone has left a voice message, you will receive SMS notification and the symbol will appear on the display of your mobile phone. To remove the SMS symbol from your display you will need to delete the SMS notification once you have read it. For more information on how to do that, please consult the manufacturer’s instruction book that came with your mobile phone.

How do I access my voice messages?
There are two ways of accessing the personal messages in your mailbox:

1. If you are in Switzerland and call your cablecom mobile voice mailbox from your own mobile phone

Hold down the 1 key for a short time; if the system asks you for the number of your voice mailbox, please enter +41 76 333 33 33. Please follow the instructions in the manual of your mobile phone or dial the number +41 76 333 33 33 which is also stored in the address book of your cablecom mobile SIM card under voice mailbox.

2. If you are calling from a landline or from abroad

Dial 086 + your ten-digit mobile phone number or, if you are abroad, +41 86 + your ten-digit mobile phone number, e.g. +41 86 076 111 11 11.

You will then be connected to your personal voice mailbox. To get to the main menu directly, press the key during your personal greeting.

Now enter your four-digit mailbox password and then press the key again. Your voice box will tell you how many messages you have received and then play your messages one by one automatically.



Please note: Your cablecom mobile voice mailbox can store up to 15 messages for a maximum of eight days. We recommend that you delete retrieved messages immediately to free up space for new ones.

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cablecom interactive

cablecom interactive is cablecom’s new mobile portal. A number of different services such as ringtones, dictionaries, wallpapers and games are made available to mobile users. With its simple operation and regularly updated contents, cablecom interactive is a modern and user-friendly Internet service.

Information on configuration: setting up your mobile phone

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mobile data

It is possible to establish outgoing data connections with cablecom mobile connect. For example, you can dial up your Internet provider to both send and receive e-mails.

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GPRS: General Packet Radio Service

With mobile transfer rates of up to 50 Kbit/s, GPRS is ideal for mobile access to WAP services, and it permits sending and receiving e-mail messages. With GPRS you are always on line, i.e. it is not necessary to establish a new connection each time. Charges for connections are no longer based on the duration of the connection but rather on the transferred data volume. This means that you can stay on line as long as you like without incurring extra costs as a result.

EDGE: Enhanced Data Rates for GSM Evolution
This is the data turbo based on GSM standard. The EDGE service is based on packet-switching data transmission. EDGE currently allows mobile transmission rates of up to 200 Kbit/s.

UMTS: Universal Mobile Telecommunications System
UMTS currently allows mobile transmission rates of up to 384 Kbit/s. As a high-speed network, UMTS is a vital precondition for video telephony and direct streaming (playing without downloading data) of video clips. UMTS is equally suitable for accessing the Internet with a laptop while you’re on the move. In addition, UMTS allows you to use several applications at the same time. This means you can simultaneously download files and surf the Internet without being engaged, i.e. without missing incoming telephone calls.

Information on configuration: setting up your mobile phone

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Call waiting

This service gives you two phone lines. This is how it works: while you are talking on the phone, you are given an acoustic and optic indication that another call is being made to that line. You can identify this new call by its call number.

Now press , to answer the call. When you do that, your first call will automatically be put on «hold». To return to your first call, press again .

If required, you can now switch back and forth between the two calls.


Please note: This function must be activated first. Please consult your manufacturer’s instruction book.

Turn on / Turn off

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Conference call service

The function «conference call service» is supported by most of the newer mobile phones and allows you to establish connections with up to five persons at the same time.

This is how you set up a conference call:

1. Dial the <call number of the first person> plus to establish the first connection.

2. Now put this connection on «hold» by pressing .

3. Dial the number of the second person you would like to include in the conference call: <second call number> plus .

4. Press 3 and then to connect all conference call participants.

5. In order to add additional persons, simply repeat items 2 to 4.

Please note: Every connection, whether active or on hold, is subject to charges. To ensure that you do not have to pay for every call yourself, you should get the various conference call participants to call you.

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Forwarding calls

Your mobile phone is set up in such a way that calls are forwarded to your personal voice mailbox, when you are either on the phone or unavailable. You also have the option of forwarding calls to another phone number of your choice. In that case the rates charged will be based on the terms stipulated in your service package. It is also possible to forward a call that has already started.

Please note: For more information on how to forward calls, please consult the manufacturer’s instruction book that came with your mobile phone.

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Blocking connection

You have the option of blocking individual connections such as outgoing calls to other countries or 09xx numbers at any time. To block outgoing connections to premium numbers (09xx numbers), please contact our helpline on (0848 333 334).

You have the option of blocking individual connections. When you first block a connection, your PIN will be 1111. For security reasons it is advisable to change the PIN code immediately.

Blocking sets Activate Deactivate Additionalinformation
Blocking all incoming connections *35* <PIN> # #35* <PIN> # Finding out blocking status
*#35#
Blocking all outgoing connections *33* <PIN> # #33* <PIN> # Finding out blocking status
*#33#
Blocking all outgoing connections to countries abroad *331* <PIN> # #331* <PIN> # Finding out blocking status
*#331#
Blocking all incoming connections while you are abroad (roaming) *351* <PIN> # #351* <PIN> # Finding out blocking status
*#351#
Blocking all outgoing international connections *332* <PIN> # #332*<PIN># Finding out blocking status
*#351#

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cablecom Affiliate Partner Programme
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